This Payment Policy outlines the terms and conditions related to payments made on the Bitminers website. By placing an order, you agree to the terms described below.
1. Accepted Payment Methods
Bitminers accepts payment by bank transfer (direct bank deposit).
After you place your order, our bank account details are shown on the order confirmation page and sent in your order confirmation email. Please use your order number as the payment reference so we can match your transfer to your order.
Orders are held until the full order amount has been received in our account. Orders that remain unpaid after 7 days may be cancelled.
2. Currency
All prices listed on our website are displayed in USD (United States Dollars) unless otherwise specified.
Your bank may charge its own fee for sending a transfer. Bank fees are the responsibility of the sender.
3. Payment Authorization
When placing an order:
You agree to transfer the full order amount, including shipping, to the bank account provided at checkout.
You confirm that you are authorized to make payments from the bank account you use.
You agree that the billing information submitted is accurate and complete.
Orders will not be processed or shipped until your payment has been received and verified.
4. Payment Verification
To prevent fraud and ensure transaction security, Bitminers reserves the right to:
Request additional verification documents
Contact you for identity confirmation
Place orders on hold pending verification
Failure to provide requested verification may result in order cancellation.
5. Pricing Errors
While we strive for accuracy, errors in pricing or product information may occur.
Bitminers reserves the right to:
Correct any pricing errors
Cancel orders placed at incorrect prices
Issue refunds for incorrectly processed payments
Customers will be notified if such situations arise.
6. Payment Disputes
If you believe there is a problem with a payment or an order, please contact us first at info@bitminers.shop or +1 (877) 500-4567. We will work with you, and where needed with our bank, to resolve it. Fraudulent claims may be reported to the appropriate authorities.
7. Taxes & Duties
Customers are responsible for:
Any applicable sales taxes
These charges are not included in the product price unless explicitly stated.
8. Order Confirmation
After you place an order:
You will receive an order confirmation email with our bank details and your order number.
We will confirm by email once your payment has been received.
Bitminers reserves the right to cancel or refuse any order due to stock issues, suspected fraud, or policy violations.
If an order is cancelled after payment, a full refund will be sent by bank transfer to the account the payment came from.
9. Refund Processing
Approved refunds are processed within 7 business days after confirmation and inspection (if applicable).
Refunds are sent by bank transfer to the account the original payment came from. Processing times may vary depending on your financial institution.
10. Security
Our website uses HTTPS encryption to protect the information you submit. We never ask for card details, and we will never ask you to send payment to different bank details by email. If you receive such a request, do not pay; call us on +1 (877) 500-4567 to confirm.
11. Contact Information
For payment-related questions, email info@bitminers.shop or call +1 (877) 500-4567.