Order Processing
All orders placed with Bitminers are processed after successful payment confirmation. Orders are reviewed and prepared for shipment during standard business hours.
Processing times may vary depending on product availability and order volume. Customers will receive an order confirmation email once payment has been successfully processed.
Business days refer to Monday through Friday, excluding public holidays.
Domestic Shipping
Orders are shipped within 5 to 10 business days from the date of confirmed payment, unless otherwise stated on the product page.
Delivery timelines are estimates and may vary depending on carrier operations and destination.
International Shipping
International orders are shipped within 8 to 16 business days from the date of confirmed payment.
International shipments may be subject to customs clearance procedures, import regulations, and local processing times in the destination country. Delivery timelines may vary depending on these factors.
Customers are responsible for reviewing their country’s import requirements before placing an order.
Flat-Rate Shipping Fee
Bitminers offers a flat-rate shipping fee of $100 per order.
The shipping fee is clearly displayed at checkout before payment is completed.
Any customs duties, import taxes, or additional local fees imposed by the destination country are the responsibility of the customer.
Shipping Carriers & Tracking
Orders are shipped using established third-party logistics providers. The selected carrier may vary based on destination and shipment size.
Tracking information will be provided once the order has been dispatched.
Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout. Bitminers is not responsible for delivery delays or losses resulting from incorrect or incomplete address details.
If a correction is required, customers should contact support as soon as possible.
Delivery Delays
While we aim to meet stated shipping timelines, delays may occur due to:
Customs processing
Carrier disruptions
Weather conditions
Peak seasonal demand
Bitminers is not responsible for delays caused by third-party carriers or customs authorities.
Contact Information
For shipping-related inquiries, please contact our support team.